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一封来自外国友人的道谢信

文章来源: 发布时间:2019年03月26日 点击数: 字体:

March 19, 2019

 

Mr. Yan LIANG

Medical Affairs Department

Beihai People’s Hospital

Guangxi

 

Dear Mr。 Liang:

 

On behalf of the Consulate General of the United States of America, I want to express our sincere appreciation to you and your staff for the excellent care provided to U。S。 citizen Emery Joseph Borka during his recent stay in your hospital。

Mr. Borka was admitted to your hospital’s ICU on January 18, 2019 for emergency treatment and afterwards transferred to the Respiratory Department for continued treatment. Suffering from pulmonary and multiple medical issues and unable to communicate with people around due to language barrier, Mr. Borka was going through a very difficult time. However, everyone who took care of him was kind and patient, going out of their way to make him feel better with friendliness and professionalism. His attending physician, Dr. Chunni Liu, exhibited professional, empathetic, and genuine concern for Mr. Borka. She patiently explained to consular staff the diagnosis and prognosis of what occurred and what the outcome could be. She also constantly provided timely updates and testing reports on Mr. Borka to the Consulate. The nursing staff was meticulous, attentive, and compassionate, available 24 hours a day, all 53 days while Mr. Borka was in the hospital.

After nearly two months’ treatment, Mr. Borka’s condition had improved and stabilized. He was discharged on March 1 1, 2019 and returned to the United States safely under a medical escort. Without the competence and care of your medical professionals, Mr. Borka’s condition would not have improved to the extent that enabled him to travel back to the United States for continued treatment. Dr. Liu and her team exemplify what medical staff should encompass and are the embodiment of the Hippocratic Oath.  


Again, thank you and your staff for everything you did to treat Mr. Borka. It was greatly appreciated.

Sincerely,

 

Jenny Orrico

American Citizen Services Chief

Consulate General of the United States

Guangzhou, China

 

 

译文:

 

尊敬的梁先生:

        我谨代表美利坚合众国驻广州总领事馆向您和您的员工表示衷心的感谢,感谢美国公民Emery Joseph Borka最近在贵院住院期间提供的优质服务。

        Borka先生于2019118日入住院的ICU接受紧急治疗,之后转入呼吸科继续治疗。 Borka先生患有肺部疾病多种疾病,由于语言障碍无法与周围的人沟通,他经历了一段非常困难的时期。然而,照顾他的每个人都很善良和耐心,以友善和专业精神竭尽所能让他感觉舒适。他的主治医师刘春妮对Borka先生表现出专业、善解人意和真诚关怀。她耐心地向领事馆工作人员解释病情诊断、预后、以及结果如何。她还经常及时告知领事馆关于Borka先生的病情进展及检查报告。在Borka先生长达53天的住院期间,护理人员一丝不苟、细心、富有同情心,24小时提供服务

        经过近两个月的治疗,Borka先生的病情得到了改善和稳定。他于2019311日出院,并在医护陪同下安全返回美国。如果没有你们医疗专业人员的有效治疗和照顾,Borka先生的病情无法改善,使他能够返回美国继续接受治疗。刘医生和她的团队体现了医务人员应该履行的义务和具有的品质,是希波克拉底誓言的体现。

        再次感谢您和您的员工Borka先生所做的一切, 非常感谢。

        此致

 

美国驻广州总领事馆

美国公民服务处主管: 孔静思

2019319